Shropshire Rural Community Council (RCC) shares a case study on their learning of the importance of on-going support for volunteers on the residents’ well-being.
South Derbyshire Council for Voluntary Service (CVS) share how it learned to maximise the volunteers’ potential through developing effective support structures.
One Westminster shares the volunteer induction and feedback mechanism it co-developed with the care homes to establish a committed volunteer base.
One Westminster shares its experiences of managing volunteers in care homes through the bereavement process when residents have died, with beneficial results for volunteers, residents, staff and relatives.
Blackburn with Darwen Council for Voluntary Service (CVS) share its response to the challenges of establishing a sustainable volunteer support structure that meets the needs of care home staff, residents and volunteers.
Voluntary Action Oldham shares how it responded to the emerging needs of volunteers by establishing a peer support mechanism at the volunteer induction stage and, in so doing, improved the volunteer retention rate.
One Westminster with Carton Dene Residential Care Home share with us how they recruited a volunteer that had particular requirements. The personal information of those in the case studies has been altered to protect their privacy.
Voluntary Action Oldham share with us how they successfully engaged younger volunteers and developed the recruitment process to improve retention.
One Westminster and St Georges' Nursing Home share with us an example of successful volunteer and resident matching. The personal information of those in the case studies has been altered to protect their privacy.
Presented at the Midlands Learn and Share event, 25th February 2015, by Nickie Edwards from Shropshire RCC and Jo Edge, project volunteer, as part of NCVO's Volunteering in Care Homes Project.
Kerrie Fletcher and Imogen Gallop from South Derbyshire CVS , with project volunteer, Jane German, provide insight into preparing volunteers to engage with residents who have dementia.
These resources can be used as part of a volunteer’s induction into a care home.
- Volunteering induction handbook (PDF, 1.3MB)
- Volunteering induction presentation (PowerPoint Slide Show, 1.7MB) – non-editable file, opens straight to slideshow
- Volunteering induction trainers' guide (PDF, 2.3MB)
- Attendance sheet (PDF, 68KB)
- Attendance certificate (PDF, 71KB)
- Feedback form (PDF, 78KB)