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Monitoring and evaluation

Guidance on how to effectively monitor and evaluate the activities of your non profit or charitable organisation.

Monitoring progress and evaluating your outputs and processes is key to constantly improving the performance of your organisation. In this section you will find:

Monitoring and evaluation: the basics

Monitoring and evaluation enables you to check that what you are doing is achieving what you intended.

Planning for monitoring and evaluation

The first phase of the monitoring and evaluation cycle - planning.

Monitoring and using performance indicators

The second stage of the monitoring and evaluation cycle - what and how to monitor.


The third phase of the monitoring and evaluation cycle - internal and external evaluation.

Using monitoring and evaluation to learn and improve

The fourth phase of the monitoring and evaluation cycle - reviewing and learning.

Aims, objectives and outcomes of monitoring and evaluation

The importance of clarity before you start your monitoring and evaluation.

Evaluating outcomes and impact

Guidance on evaluating your outcomes and your impact and information on outcomes-based accountability, social accounting and social return on investment (SROI).

Key terms in monitoring and evaluation

A guide to the words used when discussing monitoring and evaluation.

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