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Your organisation

What are the operational, financial, legal and strategic processes that make an effective voluntary organisation? This section contains everything a charity or voluntary organisation needs to know.

  • Managing day-to-day operations

    How to manage operations and finances whilst ensuring your organisation complies with legal requirements.

  • Organisation development

    An introduction to organisational structure, culture and capacity building in the voluntary sector.

  • Collaborative working

    This area is a wiki, covering all aspects of collaboration, including merger. You can edit all content, create your own guides and deba...

  • Strategy for voluntary organisations

    Find out about the strategy development process and how to do it well.

  • Impact

    Information on what impact means and how you can plan, deliver, assess and communicate it in your organisation.

  • Improving performance

    How to monitor and evaluate your organisation's performance and its quality.