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Why you need a volunteer policy and links to resources to help you develop one.
When to have a volunteer policy
Depending on the size and nature of the organisation, it may be possible to get along without a formal volunteer policy. And it is important to have a proportionate level of formality so as not to put potential volunteers off volunteering for the organisation.
However, a volunteer policy provides a useful framework setting out what needs to be in place to support a project or organisation that involves volunteers.
Why have a volunteer policy?
As the organisation gets bigger or increases the number and range of volunteer roles and opportunities, a policy is helpful. It pulls together all the various policies and procedures that affect volunteers - recruitment, expenses, health and safety and so on. It will ensure consistency and sets out what volunteers can expect from the organisation and what their responsibilities are.
Having a volunteer policy that is reviewed and updated on a regular basis demonstrates good practice.
Getting started with your volunteer policy
- What to include in a volunteer policy (PDF) (Volunteering England)
- Volunteer Policies and Agreements (Volunteering England).
(Help with reading PDFs - Adobe conversion tool is a free way to convert PDFs to web pages so you can read them online.)
Have you say
Do you have a volunteer policy? Did you write your own or adapt one from elsewhere?
Join a discussion in the volunteers forum.