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About us

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About the site, how to keep in touch, get involved, advertise and who we are.

Welcome to KnowHow NonProfit - the place for nonprofit people to learn and share what they have learnt with others.

Whether you work in a large charity, are setting up your own social enterprise or are helping out your local community group, this site is for you. Whatever your organisation or role within it, if you want information, to update your skills or to talk to others in similar situations, you've come to the right place.

New to KnowHow?

Find out about KnowHow and how we're helping civil society flourish.

Take a look at our guide to how to use this site and browse our contents list of online resources to view the many ways KnowHow can help your charity or non profit oprganisation.

Keep up-to-date with KnowHow

Look at what's new on the site as well as what people are talking about on recent discussions.

You can also follow us on Twitter. Follow the @knowhownonprof address for all site and sector updates.

Sign up to our regular enewsletter when you register with Knowhow. Just click the blue 'sign up/ sign in' button at the top of any page.

We're also on LinkedIn. Join our group for more nonprofit knowledge and support.

What is nonprofit?

Nonprofit includes registered charities, community groups, social enterprises, co-ops, mutual societies, faith groups, churches, political parties and campaigning organisations - basically any organisation or activity which does not exist to raise a profit!

The KnowHow community

KnowHow is a growing community of nonprofit people sharing their questions and experiences. Everyone is welcome to join and everyone has something useful to contribute. Have your say in a forum, comment on a page or ask your own question. 

We are also keen to find people / organisations who want to share their experiences by writing or editing a how-to guide, delivering a StudyZone course, writing a case study, or facilitating discussions. Find out how you can get involved in the development of this site


We are always working to improve KnowHow. Please email us at or contact us via the contact us form with your comments. Alternatively join the discussion about the site.

Help us spread the word

As we're still quite new, there are lots of people who don't know about KnowHow. Help us to spread the word:

  • add a link from your website / intranet / blog
  • click on a 'share this' link on any of our pages
  • tweet about us:

    @knowhownonprofit - everything & everyone you need to run a nonprofit. #charity #socent

  • talk about us in your newsletter (we can give you text)
  • add KnowHow to your email signature
  • ask us for KnowHow promotional leaflets and cards to give to your contacts.


We can also help you work collaboratively with your partners or deliver your services more effectively.

To discuss working in partnership with KnowHow please contact us:

About the site

The site went live in October 2008 and officially launched at the end of April 2009. We have worked with many individuals and organisations to develop the site into a useful, practical resource with links to other sources of information and help. The site is maintained by NCVO.

Who we are

KnowHow became part of NCVO in November 2011

Previously KnowHow was based at the Centre for Charity Effectiveness Trust Ltd (part of the Cass Centre for Charity Effectiveness (Cass CCE)) and was awarded a grant for the project by The Big Lottery Fund under the BASIS programme in 2008. At the end of the contract KnowHow merged with NCVO who became responsible for this site.

The site uses the Open Source Content Management System, Plone and is managed by our partners Text Matters.

We are a small project team working with lots of great people to make this site a useful and interesting resource. 

The KnowHow team 

CarolineCristinaGregJackJamesLouiseMarieMatt and Megan.

Contact us

Email us at or via the contact us form.